"Problem identification, problem solving, analysis, new ideas and more." | | | home | services | approach | rates | questionnaire | Ross and Associates | mediation | contact | | Our Services | Ross and Associates offers a broad range of services that respond to the particular needs of our clients. We don't use a cookie-cutter approach. We know each of our clients is unique and deserves ideas, a plan and solutions appropriate to their situation. As business and organizational consultants, we work with clients to: Conduct an overall assessment of the business or organization that will identify what is and is not working. Analyze specific aspects of the business needing attention. Develop solutions, ideas and opportunities by carefully listening to our clients. Facilitate owner/manager/employee discussions that can lead to clearer and more open communication. The discussions can encourage a focus on goals and a cooperative approach to the development of solutions to problems that can help grow the business, and create a more productive work environment. Help owners, managers and employees create an Action Plan that will keep your business moving forward. | We offer help with the following: | customer service financial analysis budgets business assessment business plan key employee / owner assistant personnel searches management of capital improvements mediation and facilitation / work place disputes sales and marketing all facets of lodging, restaurant and bar operations personnel issues (establish company policies, performance evaluations, benefit plans, among others) | We have worked with a variety of businesses. Here are a few; | Retail stores Manufacturer Internet marketing company Mortgage company Building contractor Accounting Firm Five-Star * Bed & Breakfast Start-up web design and web hosting business Educational & training company / Attorney’s courtroom performance Purchasers of businesses Hotels/Lodging Restaurants back to top | | We are what we repeatedly do. Excellence, then, is not an act, but a habit." Aristotle | | | | |