"Problem identification, problem solving, analysis, new ideas and more."

home | services | approach | rates | questionnaire | Ross and Associates | mediation | contact

Our Services

Ross and Associates offers a broad range of services that respond to the particular needs of our clients. We don't use a cookie-cutter approach. We know each of our clients is unique and deserves ideas, a plan and solutions appropriate to their situation.

As business and organizational consultants, we work with clients to:

  •    Conduct an overall assessment of the business or organization that will identify what is
           and is not working.

  •    Analyze specific aspects of the business needing attention.

  •    Develop solutions, ideas and opportunities by carefully listening to our clients.

  •    Facilitate owner/manager/employee discussions that can lead to clearer and
          more open communication.  The discussions can encourage a focus on goals and a
          cooperative approach to the development of solutions to problems
          that can help grow the business, and create a more productive work environment.

  •    Help owners, managers and employees create an Action Plan that will keep
           your business moving forward.

  • We offer help with the following:
  • customer service
  • financial analysis
  • budgets
  • business assessment
  • business plan
  • key employee / owner assistant personnel searches
  • management of capital improvements
  • mediation and facilitation / work place disputes
  • sales and marketing
  • all facets of lodging, restaurant and bar operations
  • personnel issues (establish company policies, performance evaluations, benefit plans,
        among others)

  • We have worked with a variety of businesses. Here are a few;
  • Retail stores
  • Manufacturer
  • Internet marketing company
  • Mortgage company
  • Building contractor
  • Accounting Firm
  • Five-Star * Bed & Breakfast
  • Start-up web design and web hosting business
  • Educational & training company / Attorney’s courtroom performance
  • Purchasers of businesses
  • Hotels/Lodging
  • Restaurants

    back to top

  • We are what we repeatedly do. Excellence, then, is not an act, but a habit."

    ©2005 Bruce Ross and Associates • 505-758-7174 • info@BruceRossAndAssociates.com
    Last updated 14 December 05. All rights reserved.