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The mediation style we use is referred to as ‘non-directive, co-mediation,’ meaning two people share the mediation process and work as a team. They do not give direction to the disputing parties nor do the mediators give directions on how to resolve the dispute. The disputing parties will each have the opportunity to talk about what has happened to cause the dispute and what is important to them. The parties will be lead by the mediators to talk about the disagreements and how they might be resolved.

The mediators job is to ask questions that may help to clarify issues and make sure each party is heard, understood and acknowledged. The mediator may also help to discover information that may have previously not been known by one or both of the disputing parties.

If an agreement is reached in mediation, the mediators will write up an agreement for both parties to sign. The agreement can be upheld by filing a complaint against the person who is not upholding their part of the agreement. A complaint can then be filed in the Magistrate Court.

  • Mediators do not make decisions.
  • Mediators do not decide who is right or wrong.
  • Disputants are not pressured to do anything.
  • An agreement or settlement may or may not be reached.

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    Last updated 14 December 05. All rights reserved.